{"id":8966,"date":"2022-09-25T10:30:40","date_gmt":"2022-09-25T10:30:40","guid":{"rendered":"http:\/\/www.simlab-soft.com\/SimlabArt\/?page_id=8966"},"modified":"2024-12-31T09:03:00","modified_gmt":"2024-12-31T09:03:00","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.simlab-soft.com\/SimlabArt\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; module_class=&#8221;fast&#8221; _builder_version=&#8221;4.5.3&#8243; custom_margin=&#8221;||-67px|||&#8221; custom_padding=&#8221;0px|||||&#8221; custom_css_main_element=&#8221;position:relative;z-index:22200 ! important;&#8221; global_module=&#8221;5861&#8243;][et_pb_fullwidth_code _builder_version=&#8221;4.5.3&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_padding=&#8221;||0px|||&#8221; z_index_tablet=&#8221;500&#8243; custom_css_main_element=&#8221;.et_post_meta_wrapper{display: none;}&#8221;]\n<header id=\"includedHeader\" SimLabHeaderType=\"composer\" SimLabMultiHeader=\"vrstudio,composer\"><\/header>\n[\/et_pb_fullwidth_code][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; inner_shadow=&#8221;on&#8221; _builder_version=&#8221;4.4.7&#8243; background_color=&#8221;#e2e2e2&#8243; custom_margin=&#8221;0px|6%||6%|false|false&#8221; custom_padding=&#8221;61px|0px|61px|0px|true|true&#8221; border_radii=&#8221;on|32px|32px|32px|32px&#8221; border_color_all=&#8221;rgba(224,153,0,0.18)&#8221;][et_pb_row _builder_version=&#8221;3.25&#8243;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_post_title author=&#8221;off&#8221; date=&#8221;off&#8221; comments=&#8221;off&#8221; featured_image=&#8221;off&#8221; _builder_version=&#8221;4.5.3&#8243; _module_preset=&#8221;default&#8221; title_font=&#8221;||||||||&#8221; title_font_size=&#8221;35px&#8221; hover_enabled=&#8221;0&#8243;][\/et_pb_post_title][et_pb_text _builder_version=&#8221;4.5.3&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243;]January 1, 2025[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;3.25&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_padding=&#8221;38.4px|0px|38.4px|0px|true|false&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.5.3&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;16px&#8221; header_font=&#8221;||||||||&#8221; header_5_font=&#8221;||||||||&#8221; header_6_font=&#8221;||||||||&#8221;]\n<p><span style=\"font-family: inherit; font-weight: normal; font-size: medium;\">SimLab-Soft respects the privacy of our users and has developed this Privacy Policy to demonstrate its commitment to protecting your privacy. This privacy policy is intended to describe to you how and what data we collect, and how and why we use your personal data. It also describes options we provide for you to access, update, or otherwise take control of your personal data that we process.<\/span><\/p>\n<p><span style=\"font-family: inherit; font-weight: normal; font-size: medium;\">We encourage you to read this Privacy Policy carefully when using our website, products, services or transacting business with us. By using our websites or any of our programs, you are accepting the practices described in this Privacy Policy.<\/span><\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;3.25&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_padding=&#8221;38.4px|0px|38.4px|0px|true|false&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.5.3&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;16px&#8221; header_font=&#8221;||||||||&#8221;]\n<h2>Definitions<\/h2>\n<p>Throughout this document, we may use certain words or phrases, and it is important that you understand the meaning of them. The following is a non-exhaustive list of definitions of words and phrases found in this document:<\/p>\n<ul>\n<li><span style=\"font-family: inherit; font-size: small;\">&#8220;<strong>Program<\/strong>&#8221; refers to one of our software applications including &#8220;Simlab composer&#8221; and Simlab plugins.<\/span><\/li>\n<li><span style=\"font-family: inherit; font-size: small;\">&#8220;<strong>Installer<\/strong>&#8221; refers to the program that installs our Program.<\/span><\/li>\n<li><span style=\"font-family: inherit; font-size: small;\">&#8220;<strong>SimLab-Soft<\/strong>&#8221; refers to our company, our Site, our Products, our Services, or a combination of all or some of the preceding definitions, depending on the context in which the word is used.<\/span><\/li>\n<li><span style=\"font-family: inherit; font-size: small;\">&#8220;<strong>Service<\/strong>&#8221; refers to the services that we provide, including our Site, our Programs and Our Installers.<\/span><\/li>\n<li><span style=\"font-family: inherit; font-size: small;\">&#8220;<strong>Site<\/strong>&#8221; refers to our websites, including: <a href=\"http:\/\/www.simlab-soft.com\">http:\/\/www.simlab-soft.com<\/a> and http:\/\/ <a href=\"http:\/\/www.simlabforum.com\">http:\/\/www.simlabforum.com<\/a> .<\/span><\/li>\n<li><span style=\"font-family: inherit; font-size: small;\">&#8220;<strong>User<\/strong>&#8221; refers to anyone who uses one or more of our Programs, Installers, Sites, or Services in general.<\/span><\/li>\n<li><span style=\"font-family: inherit; font-size: small;\">&#8220;<strong>You<\/strong>&#8221; refers to you, the person who is governed by this Privacy Policy.<\/span><\/li>\n<\/ul>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;3.25&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_padding=&#8221;38.4px|0px|38.4px|0px|true|false&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;3.27.4&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;16px&#8221;]\n<h2>What information do we collect?<\/h2>\n<p>We request and\/or process data from you when you visit and perform an action on our website, or register our software. The following is the data we request and\/or process for different actions you perform on the website or within our programs.<\/p>\n<p>When contacting us, licensing our product, requesting support or registering on our forum, you may be asked to provide your:<\/p>\n<ul>\n<li><span style=\"font-size: small;\">Name<\/span><\/li>\n<li><span style=\"font-size: small;\">E-mail address<\/span><\/li>\n<li><span style=\"font-size: small;\">Company name<\/span><\/li>\n<li><span style=\"font-size: small;\">Mailing address<\/span><\/li>\n<li><span style=\"font-size: small;\">Phone number<\/span><\/li>\n<\/ul>\n<p>When requesting support or licensing a new product, additional information may include:<\/p>\n<ul>\n<li><span style=\"font-size: small;\">Software details<\/span><\/li>\n<li><span style=\"font-size: small;\">Hardware details<\/span><\/li>\n<\/ul>\n<p>When ordering a product, additional information may include:<\/p>\n<ul>\n<li><span style=\"font-size: small;\">Billing address<\/span><\/li>\n<li><span style=\"font-size: small;\">Credit card information<\/span><\/li>\n<\/ul>\n<p>Other information that may automatically be captured when visiting our site or submitting a form include:<\/p>\n<ul>\n<li><span style=\"font-size: small;\">IP address<\/span><\/li>\n<li><span style=\"font-size: small;\">Country<\/span><\/li>\n<li><span style=\"font-size: small;\">Time of visit and\/or time of form submission<\/span><\/li>\n<li><span style=\"font-size: small;\">Other data that could directly or indirectly identify you<\/span><\/li>\n<\/ul>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;3.25&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_padding=&#8221;38.4px|0px|38.4px|0px|true|false&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;3.27.4&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;16px&#8221;]\n<h2>What legal basis do we have for processing personal data?<\/h2>\n<p>Processing of your personal data requires a legal basis. Processing of your data is only done when necessary to provide the relevant information for the stated purpose. These purposes includes:<\/p>\n<ul>\n<li><span style=\"font-size: small;\">Providing software licensing information<\/span><\/li>\n<li><span style=\"font-size: small;\">Providing software update and upgrade information<\/span><\/li>\n<li><span style=\"font-size: small;\">Providing answers to queries about updates, upgrades, issues, and licensing<\/span><\/li>\n<li><span style=\"font-size: small;\">Providing communication about updates, upgrades, issues, and licensing<\/span><\/li>\n<li><span style=\"font-size: small;\">Providing communication via email in the form of newsletters, special offers, and event promotion<\/span><\/li>\n<li><span style=\"font-size: small;\">Providing ongoing service and support<\/span><\/li>\n<\/ul>\n<p>The most predominant legal bases for our processing of your personal data are:<\/p>\n<ul>\n<li><span style=\"font-size: small;\">When SimLab Soft is pursuing legitimate interests<\/span><\/li>\n<li><span style=\"font-size: small;\">When you provide consent<\/span><\/li>\n<li><span style=\"font-size: small;\">When we\u2019ve entered into a contract with you<\/span><\/li>\n<li><span style=\"font-size: small;\">When we have a legal obligation or requirement<\/span><\/li>\n<\/ul>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;3.25&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_padding=&#8221;38.4px|0px|38.4px|0px|true|false&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;3.27.4&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;16px&#8221;]\n<h2>What do we use your information for?<\/h2>\n<p>Any of the information we collect from you may be used in one of the following ways:<\/p>\n<ul>\n<li><span style=\"font-size: small;\"><strong><em>To personalize your experience<\/em><\/strong><\/span><br \/><span style=\"font-size: small;\"> Your information helps us to better respond to your individual needs.<\/span><\/li>\n<li><span style=\"font-size: small;\"><strong><em>To improve our website<\/em><\/strong><\/span><br \/><span style=\"font-size: small;\"> We continually strive to improve our website offerings based on the information and feedback we receive from you.<\/span><\/li>\n<li><span style=\"font-size: small;\"><strong><em>To improve customer service<\/em><\/strong><\/span><br \/><span style=\"font-size: small;\"> Your information helps us to more effectively respond to your customer service requests and support needs.<\/span><\/li>\n<li><span style=\"font-size: small;\"><strong><em>To process transactions<\/em><\/strong><\/span><br \/><span style=\"font-size: small;\"> Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.<\/span><\/li>\n<li><span style=\"font-size: small;\"><strong><em>To administer a contest, promotion, survey, or other site feature.<\/em><\/strong><\/span><\/li>\n<li><span style=\"font-size: small;\"><strong><em>To send periodic emails<\/em><\/strong><\/span><br \/><span style=\"font-size: small;\"> The email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product, or service information, etc.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-size: large;\"><strong><span style=\"color: #7c1f1f;\"><em>Note: If at any time you would like to unsubscribe from receiving future emails, we always include an unsubscribe option at the bottom of each email.<\/em><\/span><\/strong><\/span><\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;3.25&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_padding=&#8221;38.4px|0px|38.4px|0px|true|false&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.5.3&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;16px&#8221;]\n<h2>How do we protect your information?<\/h2>\n<p>We take certain measures to enhance the security of our Site and products, as it is in our interest to do so. However, we make no representations as to the security or privacy of your information. It is in our interest to keep our websites secure, but we recommend that you use anti-virus software, firewalls, and other precautions to protect yourself from security threats.<\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;3.25&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_padding=&#8221;38.4px|0px|38.4px|0px|true|false&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.5.3&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;16px&#8221;]\n<h2>What data our apps are collecting about the user?<\/h2>\n<p>The only data that our apps are collecting about the user is the username and password in order to allow the user to log in to the user&#8217;s account.<\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;3.25&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_padding=&#8221;38.4px|0px|38.4px|0px|true|false&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.5.3&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;16px&#8221;]\n<h2>How the user may request that their user data that has been collected or stored can be deleted?<\/h2>\n<p>Users should be required to contact SimLab-Soft at info@simlab-soft.com for their data to be deleted. We respect such requests from users and we actioned on, regardless of the circumstance, unless otherwise required by law.<\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;3.25&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_padding=&#8221;38.4px|0px|38.4px|0px|true|false&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.5.3&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;16px&#8221;]\n<h2 id=\"cookies\">Do we use cookies?<\/h2>\n<p>A cookie is a piece of data stored on the user\u2019s computer tied to information about the user. SimLab-Soft Website uses cookies to collect traffic data and traffic through the purchase process. No personal data is collected. This information is passed on to analytic reports and used to monitor site traffic and completed purchases.<\/p>\n<h4><strong>Disabling Cookies<\/strong><\/h4>\n<p>\u00a0You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Disabling cookies will usually result in disabling certain functionality and features of the site. Therefore it is recommended that you do not disable cookies.<\/p>\n<h4><strong>\u00a0The Cookies We Set<\/strong><\/h4>\n<p><span style=\"color: #606060;\"><strong>Orders processing related cookies<\/strong><\/span><\/p>\n<p>\u00a0This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.<\/p>\n<p><span style=\"color: #606060;\"><strong>\u00a0Forms related cookies<\/strong><\/span><\/p>\n<p>\u00a0When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.<\/p>\n<p><span style=\"color: #606060;\"><strong>\u00a0Third Party Cookies\u00a0<\/strong><\/span><\/p>\n<p>In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.<\/p>\n<p>\u00a0This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.\u00a0<\/p>\n<p>For more information on Google Analytics cookies, see the official Google Analytics page.<\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;3.25&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_padding=&#8221;38.4px|0px|38.4px|0px|true|false&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.5.3&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;16px&#8221;]\n<h2>Do we transfer personal data abroad?<\/h2>\n<p>We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.<\/p>\n<p>If you utilize our Services from a country other than the country where our servers are located, your communications with us may result in transferring your personal data across international borders. Also, when you call us or initiate a chat, we may provide you with support from one of our global locations outside your country of origin. In these cases, your personal data is handled according to this Privacy Policy.<\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;3.25&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_padding=&#8221;38.4px|0px|38.4px|0px|true|false&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.5.3&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;16px&#8221;]\n<h2>Deletion of personal data<\/h2>\n<p>You have the right to erasure. We will delete your personal data when we no longer need to process it in relation to one or more of the purposes set out above. Generally, we will store the most current data provided for you as long as you use our Services or products.<\/p>\n<p>However, the data may be processed and stored for a longer period in order to provide you information on orders and services, and\/or for us to improve the Services.<\/p>\n<p>You may request your information be deleted by contacting <a href=\"mailto:support@SimLab-soft.com\">support@SimLab-soft.com<\/a> and SimLab-Soft will delete the personal information it holds about you (unless we need to retain it for the purposes set out in this Privacy Policy).<\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;3.25&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_padding=&#8221;38.4px|0px|38.4px|0px|true|false&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.5.3&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;16px&#8221;]\n<h2>Your rights<\/h2>\n<p>You are at any time entitled to be informed of the personal data about you that we process, but with certain legislative exceptions. You also have the right to object to the collection and further processing of your personal data including profiling\/automated decision-making. Furthermore, you have the right to have your personal data rectified, erased, or blocked. Moreover, you have the right to receive information about you that you have provided to us, and the right to have this information transmitted to another data controller (data portability).<\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;3.25&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_padding=&#8221;38.4px|0px|38.4px|0px|true|false&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.5.3&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;16px&#8221;]\n<h2>Changes to our Privacy Policy<\/h2>\n<p>If we decide to change our privacy policy, we will post those changes on this page, send an email notifying you of any changes, and\/or update the privacy policy modification date 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